The Central is a very busy hotel in the heart of Dublin, with a need for superfast reliable Wi-Fi and 100% coverage throughout the Hotel. The Management team of the hotel took the initiative to address issues following numerous complaints regarding the lack of Wi-Fi coverage, slow speeds and the existing Wi-Fi network could not deal with the number of guests/visitors in the Hotel. This resulted in multiple users being dropped off the network halfway through sending an important business email or when trying to relax and stream a film.
There were numerous complaints. As a consequence of SenSys Technology providing our recommendations on how to improve the Wi-FI Network, we were selected amongst numerous Wi-FI providers to survey the Hotel.
Following a survey by we confirmed that the existing Wi-Fi Cisco Aironet and 3com access points were of the older generation and also limited to 100Mbps best-case scenario. The Access points were not dual-band 2.4Ghz and 5Ghz and consequently did not support reliable connectivity for the latest tablets, laptops, and smartphones.
The pre-existing WiFi access points were also not channel managed thus contributing to poor WiFi experience – slow speed and unreliability.
The existing Wi-FI solution was unsecured and unsuitable for compliance with the 2018 GDPR secure Wi-Fi ruling.
Incompatible & Outdated:
Existing access points were from different providers – Cisco and 3Com and were causing interference with each other. The access points used outdated technology. Channel management using 2.4Ghz and 5Ghz will prevent interference and provide a professional Wi-FI solution for the hotel.
It was important to address the Wi-FI, as Wi-Fi in this day and age has become more of a utility like gas/electricity. With the location of the Hotel, there is so much choice, and according to Trip advisor, good Wi-Fi is one of the most common searches when choosing a Hotel.